Moving head often has some issues in practical application, such as no electricity, light source is off or uncontrolled and etc. Once a malfunction occurs, it usually causes great embarrassment and inconvenience to the show. Today let's talk about that.

Issue 1. The device is not power.

Solutions: a.Please check the power cable,powercon,power plug;

                     b.Please check if the fuse is good;

                     c.Please check the power supply.

Issue 2.The light source is off or flickers

Solutions:a.Please check the light source is good;

                    b.Please check the fans are working;

                    c.Please check the temperature control.

                    d.Please clean the radiator window,it's better once a month.

                    e.Please Make sure the voltage is stable, or the light source will explode or break   down.

Issue 3. The device is uncontrolled

Solutions: a.Please check the dmx cable;

                     b.Please check the dmx address of device;

                     c.Please check if the dmx signal light flickers,flicker means good;

                     d.If all above is good,but the device is still uncontrolled,means main board or display board is wrong;

Issue 4. The belt of the device is broken

Solutions:  a.Please check if the Pan and Tilt movement are good condition;If it doesn't works, You can turn it manually.If it's loose, it means the belt is broken.

Please leave your issues or problems in our inquiry chat and we will reply and solve them as soon as possible.